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Our Approach

At SPINNAKER, focused, data-driven and collaborative team of seasoned functional and industry experts offer distinct advantages to our clients.

  • Understand dynamic scenarios: Fast paced, results-driven approach to identify, quantify, and implement performance improvement opportunities in rapidly shifting market environments
  • Understand operations: Risk and regulatory aspects, channel and customer segmentation, technology role, linkages between service and process efficiency, impact of new business and Ops & IT unit costs on product profitability and brand perception
  • Comprehensive toolkit: Leverage benchmarks and best practices to prioritize opportunities; apply over 20 improvement levers tailored to unique client environment
  • Analytic approach: Create predictive models utilizing statistical algorithms to solve for dynamic environments (e.g. forecasting, driver and variance analysis, staffing, workflow planning)